Will I ever have to pay for new lights?
Only if you want to add on, change cord color, etc. We will even change bulb color from year to year upon request free of charge.
How many years should I get out of the lights you install?
As many as you want. If you keep us coming back; we’ll keep the lights on. If you have us for 10 years and the lights go out, we’ll fix/replace them
Can I add my own Christmas lights to the lights you install?
We do not install roofline lights that you own, However, we can install your own mini lights or we can provide mini lights for bushes, trees, etc, however, these are not warrantied and we do not troubleshoot your lights.
What happens if I blow a fuse from the Christmas lights?
Give us a call. All of our commercial grade, custom length lights include a warranty. We will help you troubleshoot and resolve the problem. One tidbit: it is required to have a working outlet. If the outlet doesn’t work…our warranty doesn’t cover that.
Can I upgrade my package if I want more lights next year?
Absolutely! This is a great way to budget and add on as time goes on. Tastes change and we can oftentimes reuse the custom lights in other areas from year to year.
Do I need to be home when you install my lights?
You don’t need to be, but if you have any areas that you would like done a certain way, it’s helpful for you to be there.
Do you warranty this work?
We will warranty large failures and our workmanship, however, this product is naturally deteriorating and will come off over time depending on exposure to rain, sun, standing water, etc.
Can you limewash the outside of my home any time of year?
You can, but it could be more difficult. When it’s really hot, the limewash could dries very quickly, limiting the working time to remove the product for distressing and/or erasing it. When it’s cold, dry times increase and the job takes a lot longer. The best days for limewash are actually those warm, overcast days
Can you remove a limewash or mineral paint if we don’t like it?
Until it calcifies (3-5 days), it can be removed pretty easily. We collect inspiration photos from clients and then create samples before completing the entire home. There have been times where we’ve had to remove all of our hard work and start over again, so it’s definitely possible.
Why do you use Romabio products? Is it the best on the market?
They are the best on the market, the easiest to apply, and excellent support. We’ve done work directly for Romabio for some influencers and have been pleasantly surprised how receptive the entire Romabio team has been when questions arose. If needed, I can make direct communication with the company for hints/tips/tricks/questions. It’s an amazing company