If my lights burn out, how long will it take your team to replace them?
Good question. We are a busy and friendly team that aims to please. In most cases, we would aim to have this remedied within 5 business days or less.
Good question. We are a busy and friendly team that aims to please. In most cases, we would aim to have this remedied within 5 business days or less.
Of course, if you loop us into your HOA’s process, we’d be happy to assist you in approval.
As long as we install and uninstall your lights, we will still warranty & install your lights for you. Life happens and we’d love to help.
Only if you want to add on, change cord color, etc. We will even change bulb color from year to year upon request free of charge.
As many as you want. If you keep us coming back; we’ll keep the lights on. If you have us for 10 years and the lights go out, we’ll fix/replace them
We do not install roofline lights that you own, However, we can install your own mini lights or we can provide mini lights for bushes, trees, etc, however, these are not warrantied and we do not troubleshoot your lights.
Give us a call. All of our commercial grade, custom length lights include a warranty. We will help you troubleshoot and resolve the problem. One tidbit: it is required to have a working outlet. If the outlet doesn’t work…our warranty doesn’t cover that.
Absolutely! This is a great way to budget and add on as time goes on. Tastes change and we can oftentimes reuse the custom lights in other areas from year to year.
You don’t need to be, but if you have any areas that you would like done a certain way, it’s helpful for you to be there.
We will warranty large failures and our workmanship, however, this product is naturally deteriorating and will come off over time depending on exposure to rain, sun, standing water, etc.